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The Panic Button Mandate: Protecting Workers and Preventing Violence

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In order to protect lone workers and prevent personal attacks, panic buttons are being mandated across cities and states in addition to the hospitality industry self-mandating. The implementation of panic button legislation is driven by the recognition that industries need to prioritize employee and customer safety. The growing list of cities and states that have made panic buttons a requirement include Washington State, Illinois, Miami Beach, Seattle, Chicago, California, and New Jersey.


In September 2018, the American Hotel & Lodging Association (AHLA) launched the 5-Star Promise, a voluntary commitment by AHLA members to enhance policies, training, and resources, including employee safety devices. Unfortunately, the COVID-19 pandemic impacted the travel and hospitality industry hindering progress implementing these safety measures. As the industry recovers and regains momentum, the focus on staff safety has once again come to the forefront with a renewed commitment for personal safety devices.


Panic buttons offer a simple yet effective solution to ensure the safety of workers. A panic signal is initiated when employees rapidly press the talk button which triggers an alert. The panic button reports the employee location through a network of beacons providing responders with a precise location thus speeding up response time. Continuous updates provide real-time location information. Additionally, panic buttons can store multiple days of communication history to assist ongoing investigations and searches.


Panic buttons provide organizations with several advantages. By using a panic button system, businesses can streamline operations and reduce costs. Guest experiences are also enhanced through improved safety and security processes. Most panic alarms also allow for two-way communication with available language translation capabilities which aids communications and response. Staff oversight and safety is simplified enabling efficient management.


As more states and cities mandate panic buttons, it is clear that protecting workers and preventing violence is becoming a priority and legislation aims to mandate a safer working environment, particularly within the hospitality industries. The panic button’s ability to initiate panic signals, provide real-time location updates, and enhance communication, serves as a crucial tool in ensuring the well-being of employees. By embracing this technology, organizations demonstrate their commitment to staff safety and contribute to a safer working environment.


If you're ready to discuss physical security options, contact TTCG today. Let's start a conversation about safeguarding your business and employees.


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